Nobody in our app ever sees the Stripe customer portal, and four verbs are the reason

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Nakodo has three plans, and the pricing page makes a promise in its FAQ: "Can I change or cancel my plan? Yes, any time in Settings. If you move to a smaller plan, your extra campaigns are paused rather than deleted." The fastest way to half-keep that promise is a button that opens the Stripe customer portal. We do not do that, and the decision has earned its keep. This is the shape we ended up with.

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