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New York City to mandate one-click cancellation for Netflix, Amazon and other subscriptions

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New York Mayor Zohran Mamdani has introduced a 'Click-to-Cancel' rule requiring subscription services like Netflix, Amazon, and Disney+ to make cancellations as simple as sign-ups. The regulation, set to take effect on October 1, prohibits phone-only cancellation processes and other deliberate obstacles. Businesses that violate the rule face penalties starting at $525 per infraction. The move revives a similar federal FTC policy that was struck down in 2025, now being enforced at the city level. New York City is the first in the nation to implement such a consumer protection measure.

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New York City to mandate one-click cancellation for Netflix, Amazon and other subscriptions · ShortSingh