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n8n vs Zapier: How to Choose the Right Automation Platform

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A consultancy that builds automations on both platforms recommends Zapier for teams with a few simple workflows, mainstream apps, and no technical staff to maintain infrastructure. It suggests n8n for complex branching, high-volume processing, custom code steps, or cases where customer data must stay on private servers. The article compares billing models, noting Zapier charges per task while n8n charges per execution, which can make n8n far cheaper for multi-step workflows at scale. It also highlights n8n's stronger error handling and retry options, while cautioning that pricing changes often and should be checked before committing.

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