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Mumbai man gets Rs 2.14 lakh from Flipkart after receiving beard oil instead of iPhone

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A consumer commission has ordered Flipkart and its seller to pay Rs 2.14 lakh in compensation to a Powai resident from Mumbai. The complainant had ordered an iPhone 14 Pro but received beard growth oil instead of the device. The awarded amount covers both the cost of the phone and damages for mental distress caused by the incident. Flipkart faced ex parte proceedings after failing to address or resolve the consumer's grievance. Apple India was absolved of any liability, as the commission determined the dispute was solely related to delivery and not the product itself.

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Mumbai man gets Rs 2.14 lakh from Flipkart after receiving beard oil instead of iPhone · ShortSingh