MP Consumer Commission Orders BSNL to Pay Rs 15,000 for Landline Failure

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The Madhya Pradesh State Consumer Disputes Redressal Commission has ruled against BSNL in a landline service dispute. The commission directed BSNL to restore the affected customer's landline connection and pay Rs 15,000 as compensation. BSNL had claimed cable damage and cited an inability to carry out repairs, but could not back these claims with evidence. The commission found BSNL's appeal to be without merit and dismissed it, upholding the original order in the consumer's favour.

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