Monitoring Dashboards Alone Don't Prevent Outages; Process Does

An article on DEV Community argues that monitoring dashboards, which alert when a device fails, do not constitute an outage prevention plan. It states that true prevention requires a documented process for acting on early warning signs before an outage occurs. The piece advises buyers to ask potential vendors for examples where monitoring data triggered proactive changes that averted service impact. It emphasizes that the critical gap is often not the monitoring software but the operational process for acting on the data it provides.