Missing DMARC record was silently blocking registration emails on Gmail and Outlook
Registration confirmation emails from the domain wpmm.jp were failing to reach users on Gmail and Outlook, landing in spam or going missing entirely. Investigation revealed the domain had SPF and DKIM configured but lacked a DMARC record, which major providers like Gmail factor into mail delivery decisions. A DMARC TXT record with a permissive 'p=none' policy was added to DNS, enabling aggregate reporting without risking legitimate mail being blocked. Alongside this, the sending code was updated to properly handle failed send attempts and include required headers such as Message-ID and Date, which are known spam signals when absent. Following the fix, Google began delivering aggregate DMARC reports confirming legitimate mail passes DKIM alignment, giving the team active visibility into email deliverability.
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