Microsoft May Owe Business Customers Credits After Outlook Outage

Business customers whose Microsoft services went offline last week may be eligible for a partial credit on their next monthly bill. The compensation applies to companies affected by the disruption, according to the original reporting. The article's underlying text is brief, so the specifics of the outage's scope and duration are not detailed here. Customers wanting to claim a credit would typically need to follow Microsoft's service-level agreement terms.
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