Microsoft apologises for near 24-hour Outlook and Teams outage

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Microsoft has apologised for a global Microsoft 365 outage that left millions of users unable to access Outlook, Teams and Copilot for almost a full day. The company said the disruption was a technical fault and not caused by a cyberattack or AI. According to Microsoft, the problem stemmed from a flaw introduced during an earlier network capacity upgrade, which only became apparent after a recent network change. Outlook and Teams are now recovering across the world. A detailed post-incident report is expected to follow.

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