Michigan Woman Seeks Partial Refund After Disputed $350 Deep Clean

A Michigan resident, Kimberly Kemper, is requesting a $250 refund for a $350 deep cleaning service she says was unsatisfactory. She reports that dishes, walls and baseboards were still dirty after the work was completed. Kemper also says the cleaning company did not return to redo the job as it had promised. The business owner, Cecilia Bodart, offered a $100 refund and apologized for poor communication, but maintained that the service was worth the full payment.