McDonald's Loyalty Program Holds 515-Page Data Dossier on Individual Customers

A journalist requested their personal data from McDonald's loyalty program and received a 515-page report compiled about them. The document contained highly detailed, personalized information gathered through the fast-food chain's rewards system. McDonald's uses algorithmic analysis on this data to predict future customer purchasing behavior. The case highlights the vast scale of consumer data collection by major food and retail loyalty programs.
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