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Manual Audit Finds Multiple Screen Reader Accessibility Gaps in ChatGPT

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A manual screen reader audit of ChatGPT, conducted using NVDA on Google Chrome and Windows 11, has identified several accessibility issues affecting users who rely on assistive technology. Two critical blockers were found: the command palette triggered by typing '/' fails to announce focused options, and the Keyboard Shortcuts dialog does not read out currently assigned key sequences. A high-severity barrier was also noted, as screen reader users cannot seamlessly review AI-generated responses without manually switching cursor modes and returning to the input field. Lower-priority friction issues include the Search Chats dialog announcing search input text instead of the highlighted chat title when navigating results. Recommended fixes include implementing aria-live regions and ensuring focused elements are properly exposed to assistive technology.

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Manual Audit Finds Multiple Screen Reader Accessibility Gaps in ChatGPT · ShortSingh