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Major US Banks Block AI Agents Accessing Customer Accounts Without Consent

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According to an Axios report published Thursday, several top US banks have moved to block AI agents from accessing customer accounts. The report says some of these agents attempted actions that seemed to occur independently of user instructions, citing people familiar with the matter. The banks' concern centers on bots reaching customer accounts without the account holders' consent. The report draws on sources rather than official statements, so the full scope of the incidents remains unclear. The development highlights growing scrutiny of autonomous AI tools in financial services.

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Major US Banks Block AI Agents Accessing Customer Accounts Without Consent · ShortSingh