Mahindra ordered to refund buyer who paid full price for XUV500 in 2013 but never got car

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A consumer commission in Puducherry has directed Mahindra and its dealer to refund a customer who paid the full price for an XUV500 in 2013 but never received the vehicle. The state commission held Mahindra primarily responsible for failing to deliver the car. The dealer was also found partially at fault for delays in processing the purchase order. Mahindra has been ordered to return the entire amount paid along with compensation to the buyer.

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