Macmillan Staff Say Publisher Celebrated Workplace AI Assistant Later Discontinued

Workers at Macmillan told WIRED that the publisher threw a party to launch NOA, an internal AI assistant whose name stood for "No Ordinary Assistant." Staff described the tool as unhelpful, and it was later shut down. The report also says bestselling authors feel that AI adoption is damaging their relationships with the Big Five publishers. The account relies on what employees and writers told the outlet, so the claims about the tool's performance reflect their perspectives.
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