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Kerala man wins Rs 3,100 compensation from IRCTC over Rs 1 short refund

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A resident of Kerala cancelled an AC train ticket and found the refund was one rupee less than expected. He took the matter to a consumer forum against the Indian Railway Catering and Tourism Corporation (IRCTC). The local consumer commission ruled that IRCTC was liable for a deficiency in service and ordered it to pay compensation. The case has drawn attention to how refund calculations can be complicated, as Indian Railways rolls out new cancellation rules that travelers will need to follow.

Read the full story at Times of India

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