Kerala couple wins Rs 90,000 from tour operator for failed Bali trip

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A Kerala consumer commission has ordered a tour operator to pay Rs 90,000 to a couple for failing to provide their booked trip to Bali. The couple had paid Rs 82,500 but were left out of the tour, receiving only a partial refund. The commission found the operator's actions amounted to unfair trade practices under consumer law. The awarded amount includes compensation for the trip and legal costs.

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