Kerala Consumer Commission orders Southern Railway to pay passenger over late ticket confirmation
A consumer commission in Kerala has directed Southern Railway to refund Rs 6,700 to a passenger. The commission found that the late confirmation of train tickets caused the complainant financial loss. The passenger had booked tickets on May 24, 2018, for a June 22, 2018 journey, but received confirmation less than four hours before departure. The commission also ordered additional compensation for mental anguish and litigation expenses.
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