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Kerala consumer commission fines nursing agency Rs 24K for abandoning bedridden patient

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A consumer commission in Kerala ruled against a nursing agency for failing to provide adequate care to a bedridden elderly woman. The agency abruptly stopped services without arranging a replacement nurse, leaving the patient unattended. This lapse was deemed a deficiency in service, causing significant distress to the patient. The commission directed the agency to refund Rs 4,000 in charges and pay Rs 15,000 as compensation for the inconvenience caused.

Read the full story at Times of India

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Kerala consumer commission fines nursing agency Rs 24K for abandoning bedridden patient · ShortSingh