Kerala commission orders Rs 54,000 payout over family's cancelled cruise trip
A family's planned cruise was suddenly called off without any prior warning, leaving them distressed. The District Consumer Disputes Redressal Commission in Kerala held both the holiday company and the cruise operator responsible for the cancellation. The complainant had made repeated efforts to obtain a refund but was refused compensation. The commission has directed the companies to refund the amount along with extra compensation for the inconvenience caused. They have been given one month to comply, after which penalties will apply.
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