Kerala bank ordered to pay Rs 13.87L after blocking widow's matured FD access
A cooperative bank in Kerala prevented a widow from withdrawing her funds after her fixed deposits matured and were transferred. The woman urgently required the money to cover her mother's medical expenses and repay a gold loan. The bank cited irregularities to justify the restrictions, but the district consumer commission found the explanation insufficient. The commission ruled in the woman's favour, ordering the bank to pay Rs 13.87 lakh along with additional compensation for the hardship caused.
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