IRDAI advises caution against relying solely on AI for insurance policy interpretation

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The Insurance Regulatory and Development Authority of India (IRDAI) has warned consumers about using artificial intelligence tools to understand their insurance policies. The regulator clarified that these tools may provide generic summaries and not capture policy-specific details. It emphasized that only the actual policy document is the legally binding contract. IRDAI advised policyholders to consult their insurer or agent for clarifications.

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