HP Consumer Court Orders JioFiber to Pay Rs 10K Over Repeated Internet Outages
A Himachal Pradesh consumer commission ruled against JioFiber after a customer complained of repeated internet outages that went unresolved. The company was found guilty of deficiency in service and unfair trade practice. Despite multiple complaints from the customer, JioFiber failed to address the issue satisfactorily. The company also could not produce adequate technical evidence to demonstrate that the problem had been resolved. The commission ordered JioFiber to restore the customer's connection and pay Rs 10,000 as compensation.
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