How to Build a Calendar Conflict-Resolution Agent Using Nylas API

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Double-booking conflicts occur when two calendar requests land within seconds of each other, both passing availability checks and creating overlapping events that go unnoticed until a meeting begins. A developer tutorial from the Nylas team outlines how to build an AI agent that owns its own calendar account — called an Agent Account — to detect and resolve such clashes automatically. The agent monitors its calendar for overlapping events, applies a configurable rule to determine which event takes priority, reschedules the losing event, and emails affected participants to renegotiate. Unlike typical AI scheduling demos that only handle open-slot booking, this approach tackles the harder post-booking conflict problem without any human intervention. The setup requires a registered domain, a Nylas API key, and a single API call to provision the agent's dedicated mailbox and calendar.

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