How JD Logistics Uses AI and Robotics to Power Its Supply Chain

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JD Logistics, the supply chain arm of Chinese e-commerce giant JD.com, has expanded well beyond parcel delivery into a technology-driven platform covering warehousing, cold-chain, cross-border fulfillment, and last-mile delivery. The company embeds artificial intelligence throughout its operations, using demand forecasting models that draw on historical sales, seasonal trends, and regional data to position inventory before orders are placed. Automated warehouse systems, such as its LangzuTech Goods-to-Person technology, use robotics to move products to picking stations, reducing reliance on manual labor while coordinating thousands of tasks simultaneously. Sophisticated software manages robot coordination, task scheduling, and real-time inventory decisions across a geographically distributed network of warehouses and delivery stations. Together, these technologies represent a shift in logistics from reactive order fulfillment to proactive, data-driven supply chain optimization.

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