Hosted Log APIs Recommended Over Self-Hosting for Small App Support

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For small customer-support SaaS applications, a hosted log search API is a practical alternative to self-hosted systems like Loki. Services like Infrai offer a simpler setup via a plain REST API with no client libraries to manage. This approach is suitable when the primary need is recording scheduled import outcomes and searching them during incidents. The recommendation is for scenarios where quick incident reconstruction from a small event trail is more important than deep investigative features.

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