Himachal jeweller ordered to refund Rs 1 lakh and pay Rs 30,000 after undelivered gold chain
Himachal Pradesh's state consumer commission has upheld an order requiring Shri Ganesh Jewellers to return Rs 1 lakh to a customer. The customer, M R Chauhan, had paid in advance for a gold chain that the shop never delivered. The jeweller ignored repeated requests for a refund, as well as a police complaint filed over the matter. The commission has additionally directed payment of Rs 20,000 for mental harassment and Rs 10,000 in litigation costs, bringing the total to about Rs 1.3 lakh.
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