HelpdeskKu: Open-Source IT Ticketing System Built on PHP and MySQL

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A developer has released HelpdeskKu, a custom-built IT helpdesk and ticketing system designed to replace informal support workflows like chat-based reports. The application is developed using pure PHP Native and MySQL, making it lightweight and straightforward to customize. It uses Tailwind CSS with a Dark Obsidian theme for its user interface. The system supports three distinct user roles — Admin, IT Support, and User — and includes automated workflows, real-time analytics, and secure session management.

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