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Haridwar consumer court orders Rs 18,606 payout over defective Red Chief shoes

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A consumer commission in Haridwar has ruled against an online footwear retailer that sold two defective pairs of Red Chief shoes. The retailer had refused to issue a cash refund, instead offering a credit note to the buyer. The commission found this practice to constitute a deficiency in service. As a result, the company has been directed to refund Rs 3,606 for the shoes, along with Rs 15,000 in compensation and litigation costs, bringing the total payout to Rs 18,606.

Read the full story at Times of India

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