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Handling Malformed JSON from Email Send APIs in Signup Verification Flows

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A malformed JSON response from an email send API is usually a boundary issue rather than a deliverability problem. The recommended approach is to capture the raw HTTP response before parsing, classifying the status code and content type separately. Signups should remain pending when acceptance is uncertain, avoiding false verification or blind retries that could send duplicate links. Logging should include status, content type, and a bounded body representation, while redacting tokens and recipient addresses. Using a state machine and idempotency keys helps prevent duplicate messages and keeps the business logic separate from response-format defects.

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