Guide Offers Polite Payment Reminder SMS Samples and Sending Rules

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A new guide shows businesses how to write polite payment reminder texts that name the company, state the amount and due date, and offer a single easy payment route within 160 characters. It advises keeping offers out of these messages, since a discount line may reclassify a reminder as marketing under stricter rules. The guide cautions that accented letters or non-Latin characters can increase message segment counts and cost. It recommends sending between 10:00 and 19:00 local time and registering templates where regulators such as India's DLT system require it. Sample messages are provided for reminders sent before, on, and after the due date.

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