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Gartner releases first Magic Quadrant for AI agent management platforms

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Gartner has published its inaugural Magic Quadrant for AI agent management platforms, establishing agent management as a distinct enterprise software market. Microsoft, IBM and ServiceNow were placed in the Leaders quadrant, while AWS, Salesforce, Boomi and several specialist startups appear in the other segments. The firm projects that by 2029, 60% of AI agents will be managed through such platforms, and that enterprises will increasingly tie AI budgets to verified business outcomes. Gartner also notes that only 13% of enterprises consider their agent governance sufficiently mature, highlighting a gap between rapid adoption and slower governance practices.

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