Ford Worker Fired Over $1.95 Cookie After Kiosk Glitch, Later Reinstated
Ford employee Kurt Kromm was terminated after a self-service payment kiosk at his plant failed to register a $1.95 cookie purchase. Security footage appeared to show an incomplete transaction, but Kromm maintained he had paid using a second machine. After submitting bank records to support his claim, Ford reversed its decision and offered him reinstatement. Kromm declined to return to work despite being cleared. Ford has since acknowledged that such kiosk-related incidents may have been mishandled at the facility.
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