FedEx Blamed for Normalizing Phishing-Prone Email Practices

Security researcher Troy Hunt published a 2024 blog post criticizing FedEx for using email and communication practices that closely mimic phishing tactics. Hunt argues that when legitimate companies send emails with suspicious-looking links, unusual sender domains, or requests for personal information, they inadvertently train users to accept such behavior as normal. This makes it significantly harder for people to distinguish genuine phishing attempts from real corporate emails. The post highlights a broader industry problem where poor email security hygiene by trusted brands undermines public awareness and cyber safety efforts.