EU Digital Services Act Mandates Plain-Language Terms Summaries From Major Platforms
The European Union's Digital Services Act (DSA) requires the largest online platforms and search engines to publish concise, machine-readable summaries of their terms and conditions. This obligation, set out in Article 14 of Regulation (EU) 2022/2065, applies specifically to designated very large online platforms and search engines, going beyond the baseline clarity requirements imposed on all intermediary services. Summaries must be written in clear, unambiguous language and made available in the official languages of every EU member state where the service operates. They must also cover key elements of the terms, including remedies and redress options available to users. The DSA began applying to designated platforms in 2023 and expanded more broadly in early 2024, making terms transparency an ongoing compliance responsibility rather than a one-time update.
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