Elastic Boosts SOC Alert Triage Accuracy from 60% to 92% with Agentic AI
Elastic's InfoSec team has overhauled its Security Operations Center by deploying an agentic AI pipeline built on Elastic Workflows and Agent Builder. The system enriches AI decision-making with historical case data, internal investigation guides, and user risk signals from Workday, rather than relying on raw alert data alone. Three specialized agents — Pattern Finder, L1 Investigation, and Summarizer — work in sequence to analyze alerts, conduct targeted queries, and deliver formatted reports to Slack and Kibana. This architecture reduced triage inaccuracies significantly, lifting accuracy from 60% to 92% while cutting token costs and improving processing speed. Analysts can now close many cases with a single click, supported by a transparent feedback loop that enables continuous model improvement.
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