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EarthLink Network Built Its Entire Operation on AI, Letting Humans Retain Only Judgment

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EarthLink Network made AI the operational foundation of its entire company, starting from the premise that all work should run on AI rather than selectively assigning tasks to it. Rather than drawing a human-AI boundary in advance, the company handed over all work to AI first and observed what remained. Through this process, routine tasks with fixed steps — such as data gathering, text cleanup, and repetitive formatting — migrated to AI naturally. What stayed on the human side was judgment: setting priorities, deciding what to drop, and taking responsibility. The company frames this outcome not as an ideology but as a practical conclusion derived from running the experiment and measuring results by convenience and efficiency.

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EarthLink Network Built Its Entire Operation on AI, Letting Humans Retain Only Judgment · ShortSingh