EarthLink Network bets on AI for all operations, redefines productivity as judgment

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EarthLink Network is restructuring its entire company around AI, assigning routine business operations to automated systems while reserving final decisions for human employees. The company argues that AI tools like Claude Code have made raw coding speed irrelevant, since anyone can now generate working software from a simple prompt. In this new landscape, EarthLink believes productivity should be measured by the quality and volume of human decisions, not the speed of output. The firm runs its own local large language model around the clock to avoid dependency on cloud AI billing and maintain control over its judgment layer. Key questions around team structure, division of labor, and what constitutes collective expertise in an AI-driven workplace remain unresolved and are being worked out through live operations.

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