Developers advised to use separate external and internal checks for notification service reliability
A technical article recommends using both external uptime monitoring and internal health dashboards to diagnose notification delivery failures. External monitors verify service reachability from public networks but cannot confirm actual message delivery. Internal dashboards using structured event logs help reconstruct why specific notifications, like game tournament reminders, failed to reach users. The article provides example Node.js code for a basic health endpoint that indicates when a service is ready to accept traffic. This split approach avoids conflating service availability with successful end-to-end notification delivery.
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