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Developer Builds Kafka-Powered Incident Management SaaS for Small Ops Teams

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Turkish full-stack developer Akin Coskun has built OpsFlow, a multi-tenant incident management SaaS that lets small ops teams log incidents, assign severity levels, and track SLA deadlines with real-time notifications. The app uses a microservices architecture where an API, frontend, and a dedicated notification service communicate via Apache Kafka. Coskun acknowledges that Kafka may be more infrastructure than the tool's modest traffic strictly requires, but cites its durable event log as a key advantage — preventing notification loss, enabling event replay, and allowing new consumers to be added without modifying the producer. SLA deadline tracking and role-based access control are also driven by the same Kafka event stream, avoiding separate polling jobs. OpsFlow is built with Express.js, React, React Native, TypeScript, PostgreSQL, and Redis, and is currently live on Vercel with its source code publicly available on GitHub.

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