Dev discovers 45 newsletter subscribers never received a single email due to broken promises
A developer discovered that 45 people had subscribed to a newsletter but had never received any emails, not even a welcome message. The subscribe endpoint correctly added contacts to the audience, but no sending logic was ever implemented to fulfill three distinct promises made on the frontend, including a weekly post, a per-release update, and a free domain audit. The audit feature had been written as marketing copy and shipped without any backend counterpart, meaning no test could catch the failure. The fix involved building a welcome email system with deduplication logic using a unique database index to prevent double-sending on retries or resubscribes. Additional work was needed to handle per-release broadcast emails carefully, particularly to avoid accidentally emailing all subscribers about an already-current data release upon first deployment.
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