Delhi consumer wins Rs 40,000 after BSES takes 5 years to provide electricity
The Delhi Consumer Commission ruled against BSES Rajdhani Power for deficiency in service after the company took more than five years to provide an electricity connection to a consumer. BSES failed to demonstrate that it had notified the applicant about any discrepancies in their application during this period. The commission upheld the compensation and litigation costs that had been granted by the district forum. BSES Rajdhani Power is now required to pay the awarded amount of Rs 40,000 within 45 days.
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