Database backup gaps cause multi-day recovery effort after admin error

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An IT manager requested a partial database restore after an admin accidentally blanked 60,000 records. The platform's automated backups captured only database dumps, not the full application state including files and configurations. Restoring the single affected table required four days of manual work because data, metadata, and attachments were interdependent. The incident revealed that backing up only structured data ignores critical components like file storage and search indexes. This highlights the risk of assuming database backups alone ensure full system recovery.

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