Customers Paid via Stripe but App Shows Unpaid: Common Webhook Causes
A common issue with Stripe integrations occurs when a payment succeeds in Stripe but the app keeps the customer on the free plan. Stripe notifies the app of a successful payment through a webhook, and the plan only changes if that message arrives and the app's code processes it correctly. The problem usually lies in one of two places: the webhook never reaches the app, or the app receives it and rejects it. Developers can diagnose this by checking the Event deliveries log in the Stripe Dashboard for missing events or error responses. Typical fixes include using the correct production endpoint address, subscribing to the right events, using the matching signing secret, and verifying the signature against the raw request body.
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