Consumer forum orders holiday firm to refund Delhi couple's membership fee
A Delhi couple accused Royalty Holidays International of using unfair practices to sell them a Rs 65,000 holiday membership. The consumers claimed they were misled about benefits during a promotional event. The consumer commission found the company guilty of unfair trade practices and deficient service. The forum ordered the company to refund the membership fee to the couple. It also mandated additional compensation for the distress caused to the consumers.
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