Consumer Court Orders Maruti Suzuki to Replace Grand Vitara Damaged by E20 Fuel

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A consumer court has directed Maruti Suzuki to replace a customer's Grand Vitara SUV with an E20-compatible model after the vehicle developed technical problems following use of E20 petrol. The complainant reported issues arising after E20 fuel became available in the market and was used in the car. The court ruled that both the manufacturer and the dealer were guilty of deficiency in service. Maruti Suzuki has been ordered to either replace the SUV or pay its full value to the customer. The automaker must also pay compensation to the complainant for mental agony caused by the ordeal.

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