Consumer court orders dairy to refund Rs 170 and pay compensation for service deficiency

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A consumer commission in Delhi has ruled against Sanjeevani Dairy Farms in a dispute over a customer refund. The customer had discontinued milk delivery due to quality issues and requested a refund of Rs 170 from their app wallet. The commission found the company's failure to process the refund amounted to a deficiency in service. It ordered the dairy to return the Rs 170 and also pay compensation for mental harassment and litigation costs.

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