Consumer Commission Orders Travel Firm to Refund Rs 95,000 for Misleading Holiday Plan

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A consumer commission has directed Park Club International to refund Rs 95,000 to a customer who was misled by a holiday membership scheme. The customer had paid Rs 1.10 lakh for a five-year membership that promised four to five-star hotel accommodations. However, the company provided lower-category hotels and demanded additional charges beyond the agreed terms. The commission found that the firm had failed to deliver services as promised under the membership agreement. In addition to the refund, the company was ordered to pay Rs 15,000 as compensation and to cover the customer's expenses.

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