Consumer Commission Orders Range Rover Dealer to Pay Rs 1.5 Lakh Over Audio Defect
A consumer commission has directed a Range Rover dealer and its workshop to pay Rs 1.5 lakh in compensation for deficient after-sales service. The complaint was filed by a company that reported audio system problems shortly after taking delivery of a new Range Rover. The commission acknowledged that the dealer had admitted to the audio defect but failed to adequately resolve it. While the panel ruled in the complainant's favour on service grounds, it dismissed demands for a full vehicle replacement or refund. The dealer has been given 30 days to repair the faulty audio system.
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