Consumer Commission Awards Rs 20,000 Over Underweight Onion Packets at Ropar Store

A consumer commission has directed a supermarket in Ropar to pay Rs 20,000 in compensation to a customer who received underweight onion packets. The customer had purchased the goods as part of a promotional offer at the store in April 2026. The commission determined that the supermarket was guilty of deficient service and unfair trade practice. The order was formally passed on September 3, 2026, holding the retailer accountable for the discrepancy between the promised and actual weight of the packets.